- What information is collected through the Services (as described below, “Information”)?
We obtain information you provide to us, for example when you download and register the App, execute a data gathering task and submit a comment or question to us using the “comment” or similar feature on the App. Registration with an email of your choice is mandatory in order to be able to use the App properly. “Personal Information” is information that can be used to identify you as an individual or allow someone to contact you, as well as information attributed with such information.
When you register with us and use the App, you provide:
- your email address, a password and your company code to us and
transaction-related information, such as your downloading and registration of the App, your uses of the App, and your responses to our correspondence with you.
- We disclaim any responsibility for the Free-Form Comment Field Content. You understand and agree that we (a) have the right but not the obligation to monitor Free-Form Field Content and (b) shall not be liable to you or anyone else for any action or inaction related to any Free-Form Field Content.
We and our Service Partners (as defined in Section 4) disclaim any responsibility for the Free-Form Field Content. You understand and agree that we and our Service Partners (a) have the right but not the obligation to monitor Free-Form Field Content and (b) shall not be liable to you or anyone else for any action or inaction related to any Free-Form Field Content.
The App collects information about the precise geographic location of your device only during a task. If your device is equipped with GPS or can connect with wireless access points or hot spots, or if your device is also a phone that communicates with cell towers or satellites, then your device is able to use these features to determine its precise geographic location and transmit it to us.
If you have consented using your device’s user interface, the geographic location of your device during a task will be transmitted to our servers in one file upload after the task is finished.
You may at any time opt-out from further allowing us to collect location uploads by simply not executing a task in the brainy app. Alternatively you can prevent your device’s location information being uploaded by accessing the App’s location settings on your device and setting your device not to share its location with us; however, if you opt-out of location sharing, the App will not work properly. For more information, please see Section 7.
The App collects sensor information from a range of your smartphone sensors only during a task. If any one of the below listed sensors is not physically present in your device, the specific sensor information from this sensor will be omitted in the data upload to sfara.
The following sensor information will be recorded during a task and uploaded in file form to sfara post task completion:
- Gyroscopic sensor
- Magneto metric sensor
- Barometric pressure sensor
Time and Date of tasks
The Time and date of every data collection task will be recorded and attached to the above described sensor data file.
Technical Logs and Information
The information that would be collected included through, but is not limited to:
- various unique device identifiers
- various unique system or hardware identifiers
- details about hardware and operating system specifications
- performance statistics
- How is your Information used?
We use all data collected with the Sfara Brainy Tester App only for the purpose of internal research and improvement and development of the Sfara’s safety services. For processing all information is anonymized and separated from the email identifier. Your email identifier is solely kept to remembering information so you will not have to re-enter it during your use or the next time you use the App. No other information is stored.
- Do we share Information with others?
The data collected by you in the Sfara Brainy Tester is not shared with others, except when
(a) we believe in good faith that disclosure is necessary to protect our rights or property, protect your safety or the safety of others, investigate fraud or respond to a government, judicial or other legal request, or to comply with the law and
(b) In connection with a corporate change or dissolution, including for example a merger, acquisition, reorganization, consolidation, bankruptcy, liquidation, sale of assets or wind down of business, and you hereby expressly acknowledge and consent to such sharing.
We may communicate with you by messaging you through your device or to the email address or other contact information for you that we have on file, possibly using automated technology or prerecorded messages. You hereby agree to this.
Should you submit your mobile phone number, you agree that you are providing Sfara with prior express written consent to call and send text messages to the mobile device associated with that number using automated technology, which may include promotional messages. Message and data rates may apply. Consent is not required to purchase goods or services from Sfara. You may not consent on behalf of someone else or provide someone else’s phone number. You will have the ability to opt out of receiving text messages by following the instructions in the text message you receive. Your opt‐out will be effective after we send you a confirmation. Mobile Internet access is required. You agree to enter into, sign and receive this consent to receive calls and text messages electronically. Print this page using your Internet‐connected computer or device and web browser to retain a copy of your consent. You can withdraw your consent to receive this consent electronically. Contact us at CustomerSupport@sfara.com to request a free copy of your consent. We may obtain the date, time and content of your messages in the course of your use of text messaging.
If the e-mail address you provide to us is a wireless e-mail address, you agree to receive messages from us at such address unless and until you tell us not to send messages to that address. You may change your e-mail preferences at any time, but your wireless carrier’s standard rates will apply as long as you are receiving messages at a wireless e-mail address. If you give us a wireless e-mail address, you represent that you are the owner or authorized user of the device on which messages will be received and that you are authorized to approve the applicable charges.
You acknowledge and agree that we and/or our Service Partners (either ourselves or themselves, or through our or their service providers) may record and/or monitor conversations between you and our (or their, as applicable) customer service representatives, as well as your use of any of our (or their) automated services, for various purposes, including (without limitation), in order to assess, maintain or improve the quality of the App, or for issue resolution or training purposes. Our customer service representatives (as well as those of our Service Partners, if applicable) may also remain on the line while conferencing in a third party to assist in completing a service request.
You (for yourself and anyone else acting or using the Services on your behalf) (a) expressly consent to the monitoring and recording activities described herein, and (b) release us and our Service Partners from claims, liabilities and losses resulting in connection with any such monitored and/or recorded conversations as described herein.
There are four opt-out options for users of the App:
- Opt-out of all Information collection by uninstalling the App. You can stop all collection of Information by the App easily by uninstalling the App. You may use the standard uninstall processes available as part of your mobile device or via the mobile application marketplace or network.
- You may opt-out from further allowing us to have access to your device’s location data by accessing the App’s location setting on your device and setting your device not to share its location with us. However, if you opt-out from location sharing, the App will not function properly.
- You may opt out of our promotional emails by clicking on the opt-out link within the email you receive. Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions, and communications with us.
- You may opt-out of receiving text messages by following the instructions in the text message you receive. Your opt‐out will be effective after we send you a confirmation.
You may review, update or modify your email Information that is stored in your user account on the App by contacting firstname.lastname@example.org logging in to the “My Account” or similar area of the App. We may ask you to verify your identity and to provide other details before we are able to provide you with any information, correct any inaccuracies, or delete any information. Your right to delete your information is subject to our records retention policies.
We may retain information gathered through your use of the App for so long as is commercially reasonable for a legitimate business purpose.
We do not intend to use the App for children under the age of 13. In the event that we learn we have collected information from a child under the age of 13 without parental consent, we will take the steps to remove such information. Please alert us if you believe that we might have any account information from or about a child under the age of 13.
While we endeavor to protect the security and integrity of sensitive Personal Information collected through the Services, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that any information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers.
Because we provide the App through wireless networks, your communications may be intercepted by others. We and our Service Partners cannot and do not guarantee (and we and our Service Partners expressly disclaim) the security and privacy of wireless transmissions, and we and them will not be liable for any lack of security relating to the use of the App by you. You agree that you will not hold us or any of our Service Partners liable for any damages resulting from any loss of privacy or security occurring in connection with any communications over such networks.
If you correspond with us by e-mail, text message, or using Web forms like the “comment” feature on the App , you should be aware that your transmission might not be secure. A third party could view the information you send in transit by such means. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.
You are responsible for maintaining the strict confidentiality of your account password, and you shall be responsible for any activity that occurs using your account credentials, whether or not you authorized such activity. Please notify us of any unauthorized use of your password or account or any other breach of security.
If we believe that the security of your Personal Information in our care may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we will endeavor to notify you as promptly as possible under the circumstances. If we have your e-mail address, we may notify you by e-mail to the most recent e-mail address you have provided us in your account profile. Please keep your e-mail address in your account up to date. If you receive a notice from us, you can print it to retain a copy of it. To receive these notices, you must check your e-mail account using your computer or mobile device and email application software. You consent to our use of e-mail as a means of such notification. If you prefer for us to use your phone number or another contact point to notify you in this situation, please e-mail us at CustomerSupport@sfara.com. You can make this election any time, and it will apply to notifications we make after a reasonable time thereafter for us to process your request. You may also use this e-mail address to request a print copy, at no charge, of an electronic notice we have sent to you regarding a compromise of your Personal Information.
We may change this Policy from time to time. When we do, we will let you know by posting the changed Policy on this page with a new “Effective Date.” In some cases (for example, if we significantly expand our use or sharing of your Personal Information), we may also tell you about changes by additional means, such as by sending an e-mail to the e-mail address we have on file for you. In some cases, we may request your consent to the changes.
If you have any questions or comments regarding our privacy practices, you may contact us at:
33-41 Newark St., Suite 5B
Hoboken, NJ 07030
Phone: (201) 942-6929